Real Stories, Real Impact

Discover how MedSave has transformed healthcare access for thousands of Ugandan families. These are their stories of hope, healing, and financial security.

15,247
Families Served
UGX 2.4B
Medical Bills Paid
98%
Satisfaction Rate
52
Districts Covered

Stories That Inspire

Real experiences from families across Uganda who found peace of mind through MedSave

Sarah with her daughter
Emergency Care
S
Sarah N.
Mother of 3, Kampala
"When my 8-year-old daughter fell from a tree and broke her arm, I panicked about the hospital bills. But with MedSave, I just showed my virtual card and everything was handled. The surgery cost UGX 850,000, but I didn't pay a single shilling upfront."
Savings Period: 18 months
Medical Bill Covered: UGX 850,000
Out-of-pocket: UGX 0
James and his family
Family Planning
J
James O.
Teacher, Jinja
"Planning for our third child was stressful until we discovered MedSave. We saved UGX 75,000 monthly for 2 years. When delivery time came, we had access to UGX 3.6M in coverage. My wife received excellent prenatal and delivery care at Jinja Hospital."
Monthly Savings: UGX 75,000
Total Coverage: UGX 3.6M
Services Used: Prenatal + Delivery
Grace managing her diabetes
Chronic Conditions
G
Grace N.
Business Owner, Entebbe
"Living with diabetes was expensive until MedSave. Now I get my monthly check-ups, medications, and lab tests without worrying about costs. The automatic mobile money deductions make saving effortless, and I have peace of mind knowing I'm covered."
Monthly Healthcare: UGX 120,000
Annual Savings: UGX 480,000
Condition: Type 2 Diabetes
David with his family during health screening
Preventive Care
D
David M.
Engineer, Mbarara
"MedSave encouraged our family to prioritize preventive care. We now get annual health screenings, vaccinations, and dental check-ups. Early detection helped us catch my wife's high blood pressure before it became serious. Prevention is truly better than cure."
Family Size: 5 members
Annual Screenings: UGX 250,000
Early Detection: Hypertension
Mary after successful surgery
Emergency Care
M
Mary K.
Farmer, Gulu
"I was diagnosed with appendicitis and needed immediate surgery. The hospital bill was UGX 1.2M, but MedSave covered everything. I'm grateful I started saving with them 8 months earlier. It literally saved my life and my family's finances."
Savings Period: 8 months
Surgery Cost: UGX 1.2M
Recovery: Full Recovery
Patricia with her newborn
Family Planning
P
Patricia A.
Nurse, Fort Portal
"As a healthcare worker, I knew the importance of quality maternal care. MedSave allowed me to choose the best private clinic for my delivery. The comprehensive care I received was worth every shilling I saved, and my baby is healthy and strong."
Prenatal Visits: 12 visits
Delivery Cost: UGX 650,000
Outcome: Healthy Baby

Hear Their Stories

Watch real MedSave users share their healthcare transformation journeys

Video testimonial thumbnail
Sarah's Emergency Story
3:24 • English with Luganda subtitles
Video testimonial thumbnail
James' Family Planning Journey
4:12 • English with Swahili subtitles

Healthcare Providers Love MedSave Too

Discover how MedSave has improved cash flow and patient satisfaction for healthcare providers

Dr. Mukasa
Dr. Robert Mukasa
Director, Kampala Medical Centre
"Since partnering with MedSave, our cash flow has improved by 40%. Patients no longer delay treatments due to financial constraints, and we receive guaranteed payments. It's a win-win for everyone involved."
40%
Cash Flow Improvement
95%
Payment Guarantee
Dr. Nakato
Dr. Susan Nakato
Chief Medical Officer, Jinja Regional Hospital
"MedSave patients are more compliant with treatment plans because they're not worried about costs. This has significantly improved patient outcomes and satisfaction scores at our facility."
85%
Treatment Compliance
92%
Patient Satisfaction

MedSave's Reach Across Uganda

See how we're transforming healthcare access in communities nationwide

Northern Central Eastern Western Southern Uganda Healthcare Impact Map
Central Region
8,245 families
Western Region
3,892 families
Central Region 8,245 families
54% of total users • Kampala, Wakiso, Mukono
Western Region 3,892 families
26% of total users • Mbarara, Fort Portal, Kasese
Eastern Region 1,847 families
12% of total users • Jinja, Mbale, Soroti
Northern Region 1,263 families
8% of total users • Gulu, Lira, Arua

Our Collective Impact

Together, we're building a healthier Uganda, one family at a time

UGX 2.4B
Total Medical Bills Paid
15,247
Families Protected
UGX 158K
Average Savings Per User
203
Partner Healthcare Providers

Join thousands of Ugandans who have found peace of mind through MedSave

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