At MedSave, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the MedSave mobile app, website, or related services.
1. Information We Collect
We may collect the following types of information:
Personal Identification: Name, phone number, email, national ID/passport details.
Financial Information: Bank details, payment history, insurance policy numbers.
Health Information: Medical bills, hospital records, treatment invoices, claims.
Usage Information: Device type, IP address, app interactions.
2. How We Use Your Information
We use the information to:
Process payments between patients, hospitals, insurers, and donors.
Verify hospital invoices and claims.
Provide account statements and transaction histories.
Improve and secure our services.
Communicate with you about your account, updates, and promotions.
3. Sharing of Information
We only share your data with:
Hospitals/Clinics: To confirm payments and treatments.
Insurance Providers: To verify and process claims.
Banks/Payment Partners: To complete transactions.
Regulators (if required by law): Uganda Communications Commission, Bank of Uganda, etc.
We never sell your data to third parties.
4. Data Security
We use encryption, multifactor authentication, and secure servers to protect your data.
5. Your Rights
You have the right to:
Access and request a copy of your data.
Correct inaccurate information.
Request deletion of your account (subject to regulatory requirements).
6. Cookies & Tracking
Our website may use cookies to improve user experience.
7. Changes to this Policy
We may update this policy from time to time. Updated versions will be posted on our app/website.